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Community Resolution Services

Community Resolution Services (CRS) offers trainings and workshops, as well as mediation and facilitation services, to individuals, families, groups, and agencies to resolve conflicts on the NSU campus and out in the broader communities. The largest practicum site for DCAR students at CAHSS, CRS supports students who intend to enhance their skills and who want to participate in projects and activities rich with prospects for professional development. It also offers needed services to the community, at either no cost or based on a sliding fee scale. This enables our underserved community members to access and participate in conflict resolution services.

CRS offers professional opportunities in the community for students who want to practice mediation, facilitation, reconciliation, consensus building, policy dialogs, and training delivery beyond the classroom. It also offers opportunities for faculty to mentor students while enhancing their own practice skills.

CRS maintains four primary outreach service projects:

  1. The Community Mediation Project reaches out to our local communities, and provides mediation to disputing parties, facilitation for groups and organizations, and workshops and training for groups and the public. This helps disputing parties:
    • Identify key issues and concerns
    • Develop options and alternatives that will best meet everyone's needs
  2. The VOICES Family Outreach Project helps families struggling with low to moderate levels of conflict and provides mediation and follow-up family education to address needs the family has identified in mediation. This encourages families to:
    • Address family relationship difficulties
    • Learn to communicate and resolve differences in non-violent ways
  3. The Campus Conflict Resolution Mediation Program helps students and student groups and organizations, providing mediation, facilitation, workshops, and training. This assists students to:
    • Adjust to residence hall and other living situations
    • Get along with roommates
    • Deal with diversity issues
    • Establish and expand strong student organizations
  4. The ITHS Grant at the Salvation Army Homeless Shelter is a collaboration with three departments of NSU's Health Professions Division, enabling students to interact with graduate students in health care fields while offering workshops and mediation to residents of the Salvation Army shelters and training to staff. This provides the local homeless population with:
    • Conflict resolution education
    • Encouragement to develop better communication
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